If you have a question, we can give you a quick and concise answer. Your first port of call should be our Frequently Asked Questions (FAQ) page


When ordering gifts, the timely delivery of the gift is often as important as the gift itself. Find out about our delivery options and how to ensure delivery success

Terms and Conditions

When placing an order with Serenata, you are agreeing to our terms and conditions. Check them out on our Terms and Conditions page.

Order Tracking

If you need to know whether your gift has been delivered, or just want to find out the status of your recent order, then simply use our Order Tracking service.

About us

We've been selling flowers and gifts online since 2016. There are 4 good reasons for choosing Hipper.

Our Guarantee

we stand behind everything we say or do. Read more

Privacy Policy

Hipper.com stores your information safely and securely, and rest assured that you are in good hands. Read more

Care instructions

If you are the lucky receipt of gorgeous blooms from Hipper.com, here are few care tips you should follow to keep your flowers happy and long-lasting.