Help Centre

Ordering flowers and gifts is simple. For a little extra guidance here is some helpful information on how to place an order, our products and delivery services.

 Contact us

If you wish to contact us, use our simple contact form


When ordering gifts, the timely delivery of the gift is often as important as the gift itself. Find out about our delivery options and how to ensure delivery success

 My account

Whether you want to manage your address book, view your existing orders or amend an order, we've made it easy to manage your orders in My Account.

 Order tracking

If you need to know whether your gift has been delivered, or just want to find out the status of your recent order, then simply use our Order Tracking service.

 Terms and Conditions

When placing an order with Hipper.com, you are agreeing to our terms and conditions. Check them out on our Terms and Conditions page.

 Our guarantee

If you're not absolutely 100% happy with your Hipper experience, put up your hand. We value your feedback... read more »

 Security and Privacy

All personal information that you submit is encrypted and secure. This site is tested and certified daily to pass the FBI/SANS Internet Security Test. read more »


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